The BABYmatters team might be small, but we see that as a good thing! This way, we can offer every single one of our customers personal service based on our professional knowledge and our day-to-day experience as parents. Because that’s something we strongly believe in: the products we at BABYmatters sell, are all products we think offer added value and are products that we all use in our own family lives.
This is Team BABYmatters:
Valérie, together with Hanne, Caro and Eline, is the base of the BABYmatters backoffice. Valérie is responsible for sales, marketing and after-purchase service. Valérie also makes sure that our two showrooms always look perfect.
Valérie is the mom of 3 adorable children who are always happy to test out all the BABYmatters-brands! With Marie, Arthur and Juliette, Valérie has her hands full but she luckily still finds time for a Pilates class or a walk with Jackie, the latest addition to the family. A super adorable, newborn… puppy!
BABYmatters sends out tens of packages a day, and they all pass through Bert’s hands. He’s our stockroom genius, which you can take literally! Bert knows exactly where each product is and it’s a matter of honor for him to send out each and every package neatly and correctly as if it was ‘for himself’. If we need feedback for the new BABYmatters flyers, we can always count on Bert for his fresh look and new ideas!
Bert is the dad of teenager Free, so you won’t find our strollers at his house anymore. So Bert developed a passion for something with a little bit more horse power, because Bert is a big fan of cars. Every year, he and a bunch of friends travel to Geneva for the European car show.
Eline is our Digital Marketing expert and works in close collaboration with the other colleagues in sales and marketing. Eline is gladly responsible for our ‘digital footprint’.
Eline doesn’t have any children of her own yet, but she already looks forward to the moment she will be able to use our products herself. Until then, she continues decorating her new house, likes to swim from time to time, comes to rest during her yoga sessions and enjoys watching Netflix in the evening with her husband.
Hanne staffs the BABYmatters office, together with Valérie, Caro and Eline. Sales and marketing are her main job, but besides that, she also writes the flyers, catalogues and website articles!
Hanne’s house is filled with 3 kids between the ages of 4 and 9. This means that she’s right in the middle of the toddler and children phase, so she’s always looking for ways to make her life more practical. So she is always happy to try out the BABYmatters brands! If she manages to make her kids go to bed at a reasonable hour, Hanne likes filling her evenings with social media, Netflix series and the holy french fries sundays with her friends!
Caro is the most recent addition to the BABYmatters Team. Like Eline, Valérie and Hanne, Caro works in the office where she is responsible for the day to day running of BABYmatters. In addition, Caro is also responsible for a large part of the marketing of our BABYmatters Brands. Designing advertisements, building brand pages or writing social media posts, Caro does it all.
Caro has a cute little boy who’s about to go to school. This means she is going through the nursery and children’s phase at the moment, and finds everything she needs at BABYmatters. She also loves baking, and often brings the results to the office with her so that the BABYmatters Team can have a taste! And nobody can say no to her creations!
You will find Joëlle more often in her car or at our shops, than at the office! She forms with Conny the traveling duo of BABYmatters. Whether it’s in Belgium or Luxembourg, Joëlle crosses enthusiastically 2/3rd of the Benelux in order to land all of our beautiful brands in your favourite (web)shop!
At home, Joëlle has two little children walking around who require her complete and utter attention and energy. Lucile and Amaury are little rascals, and Joëlle loves to take them biking or handicrafting. Once those two go to bed, Joëlle could spend hours and hours behind her sewing machine, but not on Monday evening because then she plays tennis with her friends!
BABYmatters was founded after Conny got inspired during a trip to Norway by the Norwegian view on road safety for children. You can read about the entire story here. Conny is the manager of BABYmatters, along with Ståle, so she’s often on the road. And she’s been doing it for over 20 years!
Conny is the mother of 2 daughters who are now both in their twenties and who indirectly were the inspiration for starting BABYmatters. Next to BABYmatters manager and mother, Conny is also a certified carrying consultant so she’s the specialist when it comes to ergonomic carrying and everything that comes with it. Picking one favourite brand out of our brands is impossible for Conny. “We handpick all of our brands carefully. The story needs to be right and we need to completely believe in the product. I’m so proud that I can say about every single one of our brands that they fit right into the philosophy of BABYmatters!”
Ståle, thanks to his exotic name, can’t hide his Norwegian roots. In the middle of the 80’s he ended up in Belgium and he never left. In 1996, he started BABYmatters along with Conny and with him as a manager, BABYmatters is more in touch with Scandinavia, the home of many of our brands.
Ståle – just like everybody in the BABYmatters team – doesn’t have a clear favourite of the BABYmatters brands. “The sum of the parts makes the whole”, is his philosophy. “It’s the combination of all our brands that turns BABYmatters into what it is, each part of the chain is important. That goes for both our different brands,but also for the BABYmatters team. I’m happy and proud that the big picture of BABYmatters is right from A to Z!”.